FAQs
FAQs - LW Brand
Yes. Lost Wolf is an independent brand created in Spain and based in Barcelona.
The t-shirts are produced and screen-printed in Barcelona, using local processes and limited-edition production runs.
The screen printing is done by hand, carefully selecting each print and using high-quality inks to ensure durability.
Yes. All Lost Wolf designs are hand-drawn and created exclusively for the brand.
No. Lost Wolf works with limited production runs and does not follow the fast fashion model or mass releases.
Lost Wolf's style is inspired by biker culture, old school style, and streetwear with character.
The t-shirts are made primarily from high-quality cotton, prioritizing comfort, durability, and good aging potential.
Yes. Most designs are produced in limited quantities to maintain exclusivity and avoid mass production.
🐺 FAQs — Shipping, delivery times & returns
Shipping & delivery times
Where are Lost Wolf orders shipped from?
All orders are prepared and shipped from Spain, specifically from Barcelona.
How long does it take to process an order?
Orders are usually prepared within 24 to 72 business hours after payment confirmation.
How long does delivery take?
- Spain (Mainland): 24 to 72 business hours after dispatch.
- Balearic Islands: 3 to 5 business days.
- Canary Islands, Ceuta & Melilla: 5 to 10 business days (customs procedures may apply).
- Europe: 3 to 7 business days.
- Rest of the world: 7 to 15 business days, depending on the destination.
(Delivery times are estimates and may vary during peak periods.)
Can I track my order?
Yes. Once your order has been shipped, you will receive an email with a tracking number.
Do you ship internationally?
Yes. Lost Wolf ships internationally. Delivery times and shipping costs may vary depending on the destination.
Returns & exchanges
Can I return or exchange a product?
Yes. Returns and exchanges are accepted within 14 calendar days from the date you receive your order, in accordance with current regulations.
What conditions must a product meet to be returned?
The product must be:
- Unused
- Unwashed
- In perfect condition
- Returned in its original packaging
How do I request a return or exchange?
Please contact our customer service team by email and include:
- Your order number
- The reason for the return or exchange
- We will provide you with the next steps.
Who covers the return shipping costs?
- If the return is due to a Lost Wolf error or a defective product, we will cover the return shipping costs.
- In all other cases, return shipping costs are the responsibility of the customer.
Can I exchange a t-shirt for a different size?
Yes, provided the requested size is in stock and all return conditions and deadlines are met.
When will I receive my refund?
Once the returned product has been received and inspected, refunds will be processed within approximately 5 to 10 business days, using the original payment method.
Additional information
What if my order arrives damaged or incorrect?
If your order arrives damaged or incorrect, please contact us as soon as possible so we can resolve the issue at no extra cost.
Can I cancel my order?
Orders can only be cancelled if they have not yet been shipped. Please contact us as soon as possible if you need to cancel an order.
🐺 FAQs — Lost Wolf Design Studio & In-House Screen Printing Workshop
What is the Lost Wolf Studio?
It is the creative studio and in-house screen printing workshop of Lost Wolf, where we design and produce custom graphics for motorcycle groups, music bands, festivals, companies and independent clothing brands that want real identity, not generic solutions.
What type of clients do you work with?
We work with:
- Motorcycle clubs and biker groups
- Music bands and artists
- Festivals and cultural events
- Companies with character
- Independent clothing brands
If you’re looking for fast, cheap and soulless work, we’re probably not the right studio.
If you’re looking for attitude and authenticity, we are.
What services do you offer?
We offer a full service that can include:
- Custom graphic design
- Hand-drawn illustrations
- Logos, emblems and identity graphics
- Screen printing in our own workshop
- Production of t-shirts, hoodies and merchandise
You can hire design only or design + production.
Do you have your own screen printing workshop?
Yes.
We run our own in-house screen printing workshop, which allows us to control the entire process: design, testing, printing and final finishing.
This means:
- Higher quality
- Better control of details
- Well-crafted limited productions
- Results fully aligned with the project’s identity
Do you design and produce merchandise for bands and festivals?
Yes.
We design and screen print in our own workshop merchandise for:
- Bands and artists
- Tours
- Festivals
- Special events
We create pieces made to be worn, sold and kept — not disposable merch.
Do you work with templates or pre-made designs?
No.
We don’t use templates or recycled graphics. Everything is designed from scratch and produced under the same creative vision.
Are the designs exclusive?
Yes.
Every design is exclusive to each client. We never reuse or resell graphics.
Do you design and produce merchandise for motorcycle groups?
Yes.
We design and produce t-shirts, hoodies and merchandise for motorcycle groups, clubs and special events.
Do you also work with companies?
Yes.
Especially with companies related to:
- Motorcycles & automotive
- Urban culture
- Lifestyle
- Events and trade shows
We deliver design and production with personality — not generic corporate merch.
Do you work with clothing brands?
Yes.
We collaborate with brands looking for:
- Original graphics
- Hand-drawn illustrations
- Screen-printed production in our own workshop
- Creative and technical guidance
How long does a project take?
It depends on the project.
Once everything is defined, we set clear and realistic deadlines, no shortcuts.
How is pricing calculated?
Each project is quoted individually based on:
- Type of design
- Quantity of garments
- Complexity
- In-house production requirements
👉 Contact us and we’ll quote your project with no obligation.
How do I start a project with Lost Wolf?
Simple:
- Get in touch
- Tell us your idea
- We evaluate the project
- We design and produce
No middlemen. No formulas. No bullshit.